Job Description

Job Description

Experience: 0–2 Years

Education: High School Diploma Required; Associate Degree/Technical Training Preferred

Job Summary

We are seeking a Junior Device Technician to support the inspection, configuration, troubleshooting, and preparation of mobile devices such as tablets and smartphones . The ideal candidate will have a technical background, strong attention to detail, and an interest in learning hardware repair and device management.

An Associate degree in Electrical Technology or a related technical field and CompTIA A+ certification are highly preferred.

Key Responsibilities

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• Load and configure operating systems, applications, and security software on tablets and smartphones.
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• Support devices running iOS, Android, and Microsoft Windows .
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• Inspect damaged or returned devices and perform basic diagnostic testing.
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• Assist senior technicians with troubleshooting, repair, and corrective actions.
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• Configure and test devices before deployment to customer locations.
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• Use Mobile Device Management (MDM) tools to verify device configuration and clear device information.
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• Maintain accurate records of device inspections, repairs, parts usage, and inventory.
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• Organize and maintain hardware and replacement-part inventory.
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• Assist with device preparation, testing, and problem resolution.
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• Follow established technical procedures and complete assigned work within required timelines.
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• Perform other technical and device-related duties as assigned.
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Required Qualifications

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• High school diploma or equivalent.
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• 0–2 years of technical, repair, IT support, electronics, or hardware experience.
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• Basic understanding of mobile devices and hardware components.
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• Familiarity with iOS, Android, and Windows .
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• Basic Microsoft Office skills.
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• Strong attention to detail and organizational skills.
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• Dependable, self-motivated, and willing to learn.
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• Ability to work effectively under the direction of senior technicians.
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• Ability to lift/carry up to 50 lbs.
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Preferred Qualifications

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• Associate Degree in Electrical Technology or related technical field.
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• Technical school or electronics training.
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• CompTIA A+ certification or willingness to obtain certification.
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• Experience with mobile phones, tablets, computers, consumer electronics, or hardware repair.
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• Exposure to MDM platforms or device-management systems.
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• Experience with inventory management systems.
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